IT support in Cerdanyola
For when something is broken and you need it fixed today, without signing up to a monthly fee. Billed hourly, and the initial diagnosis is free.
€40/h
I support businesses in Cerdanyola from Sabadell. I first assess whether the issue can be resolved remotely and arrange a visit if needed.
In a research (UAB), retail and services economy like Cerdanyola, the fault is rarely exotic: the front-desk machine that takes three minutes to boot, the printer that vanished from the network, mail that stopped arriving, or a shared file nobody can open any more.
// what it covers
What it covers in Cerdanyola
Free diagnosis
First I find out what is wrong and tell you what fixing it costs. If it is not worth repairing, I say so.
Remote, right away
A good share is solved over AnyDesk or RustDesk without waiting for anyone to travel.
On-site in Cerdanyola
When hardware, network, or cabling needs hands on it, I come to you. You pay for working time, not the trip.
Purchasing advice
Before you spend on hardware, I tell you what you actually need and what is overkill. I do not sell hardware, so I gain nothing by over-specifying.
What to prepare for your business in Cerdanyola
- Error message, affected device and when it started; a screenshot without private information helps.
- Tell me whether one device or the whole business is affected and whether Internet access still works.
- For networks or printers, confirm who can be on-site during diagnosis; some checks need physical access.
// how we start
Three steps, no commitment
- 1
Tell me what is happening
A WhatsApp or a call. With a few details I usually know whether it is a remote fix or a visit.
- 2
Diagnosis and quote
I tell you what is wrong, how long it will take, and what it will cost before starting.
- 3
Fix and hourly invoice
€40/h. If you expect more incidents, an hours bundle works out better: 5h for €175 or 10h for €320, valid for the year.
// questions
Frequently asked questions
How soon can you come to Cerdanyola?
It depends on the day and what is queued, but for faults that stop work I aim for same day. When you ask I give you a specific time window, not a vague «this week».
What if the computer is beyond repair?
I tell you before spending hours on it. I recover your data where possible, advise on what to buy based on what you actually do, and set the new machine up. The diagnosis is free even if you decide not to repair.
Do you work with individuals or only businesses?
Mainly freelancers and small businesses, where a fault costs money every hour. I take on individuals when the schedule allows, at the same rate.
How do we arrange support in Cerdanyola?
I review the issue remotely first. If a visit is needed, we agree on the address, timing, scope and travel terms before confirming the quote. Availability depends on my schedule; this is not a 24-hour emergency service.
// coverage
The same service in other cities
Shall we talk about your setup in Cerdanyola?
Tell me what you have running and I will tell you what I would do, with a fixed price before starting.
No lock-in · No hidden costs · Direct contact