IT Maintenance
Your outsourced IT department. I make sure your machines, networks, and servers run smoothly without interruption.
// what is included
Complete Coverage
Remote & On-site Support
Incident resolution via AnyDesk/RustDesk in less than 2 hours. Free on-site visits in Sabadell, Vallès Occidental, and Barcelona.
24/7 Monitoring
Your critical systems monitored around the clock. Automatic email or WhatsApp alerts if something fails before you even notice.
Automated Backups
Daily encrypted cloud backups. We actively verify that backups can be successfully restored, not just configured.
Preventive Maintenance
Scheduled software/firmware updates, hardware cleaning, disk health checks, and failure predictions before they happen.
Continuous Security
Managed antivirus, configured firewalls, password policies, and multi-factor authentication. Security is a continuous process.
Response time by contract
Service level agreement defined by contract. Clear response and resolution times committed in writing. No excuses.
// plans
Choose your coverage level
Website Maintenance
- Tiered by the type of site
- Static/Landing €15 · WordPress €20 · Store €30
- Backups, updates and 24/7 uptime
- More coverage the more critical the site
VPS / SME Server
- Everything in Website Maintenance
- Priority support with 2h response on business hours
- Linux maintenance (Ubuntu/Debian)
- Docker and Traefik proxy management
- Daily off-site backups (3-2-1)
Enterprise Plan
- Everything in VPS / SME Server
- UTM firewall and Fail2ban
- Priority WhatsApp/phone support
- External IT manager
// faq
Frequently Asked Questions
What is the difference between one-off support and a maintenance plan?
One-off support is billed hourly (best for occasional issues). A maintenance plan is a fixed monthly fee including monitoring, backups, updates, and unlimited support. If you have 3-4 issues per month, the plan is more cost-effective.
What happens if I have an out-of-hours emergency?
The committed response time is 2 hours during business hours. For critical incidents (server down, cyber attack, data loss) the monitoring alerts me automatically at any hour and I start working on it as soon as the alert fires, out of hours included.
How does the monitoring work?
We install lightweight agents on your machines and servers that report status every minute. If a disk is filling up, RAM is maxed, or a service stops, we receive an alert instantly and act before it becomes a problem.
Can I change my plan if my business grows?
Absolutely. Our plans are flexible with no lock-ins. If you need more coverage, we upgrade it. If you need less, we downgrade it.
Let's talk about your IT needs
Tell me about your setups and teams, and I will prepare a customized quote without commitment.
No lock-in · No hidden costs · Direct contact
Support in your city
Check the service scope and how to arrange an on-site visit or remote support from Sabadell.